Services and prices
Most businesses keep pricing to a phone call. This page does not: below is the complete list of services, what each one costs, and what affects the price. If your situation is not listed, describe it and I will provide a price.
The everyday rate
Printers that will not print, email that will not send, a machine behaving strangely: the everyday issues that otherwise take up an afternoon. No package, no minimum commitment, no contract. If a job on the list below fits better, I will tell you and charge the flat rate instead.
Evenings and weekends are the standard working hours here, not an after hours premium, because that is when I am available. Prepaid hours are valid for twelve months and are refundable if unused.
The things that quietly cost money: a backup that has never been restored, a network that was never designed, and hours each week spent rebuilding the same report by hand.
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The everyday requests: machines that have gotten slow, wifi that drops, or a new computer that needs to be set up properly with everything moved across.
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Connect an assistant to the systems your business actually runs on, so it answers questions about your business rather than the internet. Read-only to begin with, so nothing it can access can be changed by it.
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You purchase the parts, so the warranty is in your name and the receipt is yours. I specify the components, build it, test it, and hand it over ready to use.
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Nothing in that filter yet. Switch back to Everything, or just describe what you need.
Four things worth knowing before you look at the pricing below.
The exact number depends on how many machines and people are involved, and the condition of the equipment once I take a look. The bottom of a range is a real price someone has paid, not a number chosen to sound appealing. You receive the exact figure in writing before I start, and it does not change afterward unless you request additional work.
Estimates are free, with no obligation attached. If I review a job and determine it is not worth doing, or that someone else would do it better, I will tell you that directly instead of providing a quote.
On builds and installs, you purchase the hardware, so the warranty and receipt are in your name and you are not paying a markup on the components. I charge for specifying, building, configuring, and documenting the system.
Monthly services are billed month to month. Cancel at any time, and I will provide everything needed for another provider to take over. Prepaid flat rate work is refunded in full if I have to cancel on you.
That is common, and you are not expected to know. Describe the problem in your own words and I will tell you what it takes and what it costs, before you spend anything.